Refund policy

Returns & Refunds

We stand behind every box with a 60-day money-back guarantee. If you're not happy with your 58 Peaks packets for any reason — including if you've opened a box and simply don't love the flavor — just contact us within 60 days of receiving your order at info@58peaks.shop, and we'll make it right with a refund or a replacement, whichever you'd prefer.

Because our packets are a food product, you usually won't need to send anything back — a quick email is all it takes. In the rare case we do need an item returned, we'll let you know and cover the cost. Returns go to: 11675 Fairgrove Industrial Blvd., Maryland Heights, MO 63043.

How to start

Email info@58peaks.shop with your order number and a quick note about what went wrong. That's it — we'll take it from there.

Damaged, defective, or wrong item

Please check your order when it arrives and email us right away if anything is damaged, defective, or not what you ordered. We'll refund or replace it immediately — no need to send anything back.

Refunds

Once your refund is approved, we'll issue it to your original payment method, usually within a few business days. Your bank or card issuer may take a little longer to post it on their end. If you don't see it within 10 business days, email us at info@58peaks.shop and we'll chase it down for you.

Exchanges

Want to try a different flavor instead? Just say so when you reach out — we're happy to swap it or refund you so you can reorder, whichever is easier.

Exceptions

Gift cards aren't refundable. Just about everything else is covered by the guarantee above. And if you're ever just outside the 60-day window, reach out anyway — we'd rather keep you happy than stand on a technicality.

Questions?

Email us any time at info@58peaks.shop. We read every message, and we're genuinely easy to work with.